Terms of service

Terms of Service

General Conditions

By accessing and using this website, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any part of these terms, you should not use our services.


Products and Orders

We sell physical goods through our online store. All product descriptions and prices are subject to change without notice.

We reserve the right to refuse or cancel any order at our discretion, including cases of suspected fraud or incorrect pricing.


Shipping and Delivery

Shipping and delivery are governed by our Shipping & Delivery Policy, which forms an integral part of these Terms of Service.

Delivery timeframes are estimates and are not guaranteed. Once an order has been shipped and tracking information is provided, the responsibility for delivery lies with the carrier.


Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy, which is incorporated into these Terms of Service by reference.

Refunds are not issued while an order is in transit and has valid tracking information.


Chargebacks and Disputes

Customers agree to contact us first regarding any order issues so we may attempt to resolve them before a dispute or chargeback is filed.

Chargebacks filed while an order is still in transit may be considered premature.


Limitation of Liability

We are not liable for delays, losses, or damages caused by shipping carriers, customs authorities, or circumstances beyond our reasonable control.


Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the United States.


Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Changes take effect immediately upon posting on this website.


Contact Information

For any questions regarding these Terms of Service, please contact us at:

welcome@alenatofil.com